How to Order
|BECOME A KYON CLIENT:
step 1 – contact the KYON office servicing your area.
step 2 – complete and submit the client registration form and credit card form
step 3 – collaborate with a sales representative to place initial order.
|EUROPE, ASIA, AUSTRALIA, and AFRICA – KYON AG
by phone: +41 44 350 31 05
by fax: +41 44 350 31 06
by email: email@example.com
|THE AMERICAS – KYON Veterinary Surgical Products
by phone: 617.567.2436
by fax: 617.567.3193
by email: firstname.lastname@example.org
KYON offers a limited 2 year warranty on all products against defects in materials and workmanship. The KYON limited warranty is based upon the designed use of the instruments and implants to normal operating conditions and established AO ASIF techniques.All implants and instruments are thoroughly inspected before packaging. Please contact us if you receive a product that you believe is defective. KYON will replace an implant or instrument if it is determined, by KYON, to have been used solely according to the products designed use by the original owner.
Instruments that have been misused, or not properly cared for, are the responsibility of the owner. All orthopedic instruments and implants represented and sold by KYON are for veterinary use only. This warranty is valid only to licensed veterinary medical professionals and practices that originally purchased the product. This warranty is limited to the repair or replacement of an instrument or implant.
The replacement warranty only pertains to non-perishable instruments. The KYON warranty excludes any and all products that are designed for cutting, gouging, drilling, or powering equipment, such as drill bits, osteotomes, chisels, saw blades, etc.
We will accept unused and unsterilized implants and instruments returned in their original packaging within 30 days of purchase. Returns are subject to a 15% inspection and restocking charge. PRICES AND TERMS ARE SUBJECT TO CHANGE WITHOUT NOTICE.