Ordering

Would you like to place an order?

This is how we can best ensure that your order is processed in the time you need it:

1. Open the respective ordering form.
2. Choose items and quantities.
3. Enter contact name, shipping address and phone number or KYON customer number.
4. Choose your preferred shipping option.
5. Submit ordering form to KYON.
   • info@kyon.ch for orders from the European Union, Switzerland, Japan, China, Africa and Australia
   • main@kyon.us for orders from the Americas
6. For first-time customers, additional information will be required. KYON customer service team will contact you.

Catalog and Order Forms (Download)

Are you interested in learning more about our products and instruments?
Download the KYON Catalog and our order forms.

Order Forms

Shipping Options & Tracking

For our customers outside the Americas we offer different shipping options:

• UPS Express: Delivery the next morning
• UPS Express Saver: Delivery the next day
• UPS Standard: Delivery within two to five business days
  These delivery times are general and depend on accessibility of the delivery location and handling time in the receiving country. For the exact UPS specifications, visit their website.

For our customers in the United States we offer different shipping options:

• FedEx Priority Overnight: Delivery the next day, generally by 10:30 a.m. or noon depending on your location
• FedEx 2Day: Delivery after two business days
• FedEx Express Saver: three business days
• FedEx Ground: one to five business days. Please note ground shipping does not have a guaranteed delivery date
  These delivery times are general and depend on accessibility of the delivery location. For the exact FedEx specification, visit their website.

For our customers in South and Middle America and Canada we offer:

• FedEx International Priority. Guaranteed delivery and delivery estimates are not offered for international shipments.

Shipments can be tracked on the website of the delivery provider (UPS or FedEx) with the tracking number provided with every order confirmation.